📦 Return Policy
This return policy explains how customers can return or exchange a product purchased through our platform. Please review the following terms carefully before proceeding.
📜 General Return Policy
- We offer refund or exchange within the first 3 days from the date of purchase.
- If 3 days have passed since your purchase, you will not be eligible for a return, exchange, or refund of any kind.
- To be eligible for a return or exchange, the product must be unused, in its original condition, and include all original packaging.
- Products purchased during a sale or at discounted prices may not be eligible for return or exchange.
- Items are only replaced if found defective or damaged upon inspection.
📬 Return & Exchange Process
- Once your return or exchange item is received at our facility, it will be inspected within 2 business days.
- After inspection, we will notify you via email regarding approval or rejection within 1 business day.
- If approved:
- For exchange, the replacement product will be shipped within 3–5 business days from the approval date.
- For refund, the amount will be credited to your payment method within 7 business days of approval.
- If rejected, the item will be returned to you within 3–4 business days along with an explanation.
💳 Refund Timeline
- Refunds (if applicable) will be credited to the same payment method within 7 business days of approval.
- In case of delay beyond 7 days, please contact our support team with your order ID for quick resolution.
📞 Contact Us
- For any return or exchange queries, please contact our customer support via the Contact page at www.schoolbellpro.com.
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